Thursday, November 10, 2011

How to Fix Error 1402 When Trying to Install Microsoft Office

The 1402 error is quite a common problem for people trying to install Microsoft Office and other programs onto their computer. This error normally shows up part way through an installation and is characterized by stopping the installation from occurring. To fix this problem, you need to do a few small things which will fix the causes of the issue.
The cause of the 1402 error is actually from your PC being unable to read the registry keys that it needs to change in order to install the program you want. The error that normally appears will say something such as "Error 1402. Cannot open registry key: key_name". They key name will normally be a long textual path to one of the obscure registry keys on your computer. To fix this problem, you need to help your computer access the key it needs.
The first thing you should do to fix this error is - if you're using Windows 98 or 2000 - to use the 'registry checker' facility. This is done by loading up the "Run Console" with CTRL + R and then typing "registry checker". If the registry is intact then this will not be a problem. On later versions of Windows, you should use a 'registry cleaner' program to perform this task.
If you have XP, Vista or Windows 7, you should first download a registry cleaner from the Internet and let that scan your system. It will look for any registry errors on your PC and then fix them, which should fix the 1402 error in the process. To use one of these, you need to download a registry scanner program and then let it scan your PC. It will identify all the damaged parts of Windows and should fix them. And if one of these registry errors is causing the 1402 error then a quick restart after the registry scan should enable you to install Office or the program you wanted.
If that method did not work, you should try using a different user account, or creating a new user account, to install the program onto. It's often the case that user accounts will become corrupted for whatever reason, blocking access to the registry. This causes the 1402 error because it means that the program cannot access the files and settings it needs to create when it's being installed. You should try creating a new administrator account and then installing the program on that.

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